Last Updated: December 2024
These Terms of Service govern your use of Nexus Investment FX. By opening an account or using our platform, you agree to these terms and our Privacy Policy and Risk Disclosures.
1. Acceptance of Terms
By creating an account, accessing, or using Nexus Investment FX ("Platform", "Service", "we", "us", or "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.
These terms constitute a legally binding agreement between you and Nexus Investment FX. Your continued use of the Platform signifies your acceptance of any modifications to these terms.
2. Eligibility
To use our services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding contracts
- Not be prohibited from accessing financial services under applicable laws
- Provide accurate, current, and complete information during registration
- Not be located in a country where cryptocurrency trading is prohibited
- Comply with all Know Your Customer (KYC) requirements
We reserve the right to refuse service to anyone for any reason at any time. You may not use our services if you have been previously banned or suspended from the Platform.
3. Account Registration
3.1 Account Creation
To access our investment services, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Keeping your contact information and personal details up to date
3.2 Identity Verification
As part of our compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, we require all users to complete identity verification. This process may include:
- Providing government-issued identification documents
- Proof of address documentation
- Facial recognition or biometric verification
- Additional documentation as required by regulatory authorities
Failure to complete verification may result in limited account functionality or account suspension.
3.3 Account Security
You agree to implement security measures including:
- Using strong, unique passwords
- Enabling two-factor authentication (2FA) when available
- Not sharing account credentials with third parties
- Regularly reviewing account activity for suspicious transactions
4. Investment Services
4.1 Service Description
Nexus Investment FX provides access to digital and traditional markets through a unified platform, including:
- Cryptocurrency trading and secure custody
- U.S. stocks, ETFs, and fractional shares
- Forex trading across major and cross currency pairs
- Managed investment plans with defined terms and professional oversight
- Portfolio tracking, funding, and client support through your dashboard
4.2 Investment Plans
Managed plans offer structured terms, minimum amounts, durations, and return targets presented at enrollment. Plan parameters are fixed when a plan is activated. Additional details are available on our Investment Plans page and in your account agreement.
5. Investment Approach and Risk Management
Nexus Investment FX operates under a disciplined framework that prioritizes capital protection and long-term client outcomes. Trading and portfolio activities follow established guidelines for monitoring exposure, adjusting positions as market conditions change, and redeploying capital when internal strategic criteria are met.
When markets become unstable, capital may be moved out of active exposure to safeguard funds. Activity resumes when conditions are assessed as favorable. Stop-loss and exposure controls support this process across managed strategies.
Self-directed features place order execution under your control, subject to platform rules and applicable law. Managed plan capital is administered within the terms disclosed at enrollment.
For a complete description of our approach, see our Risk Disclosures page.
6. Fees and Charges
6.1 Service Fees
To support the operation and management of our services, the Platform may apply certain fees, which can include:
- Applicable transaction and processing fees for deposits and withdrawals
- Management fees associated with selected investment plans
- Performance-based commissions applied after profits have been successfully generated
- Blockchain network fees required to process on-chain transactions
6.2 Fee Disclosure
All fees are clearly presented to you prior to confirming any transaction. Fee structures may be updated from time to time, and any changes will be communicated in advance. The most current and applicable fee details are always available within your account dashboard for full transparency.
7. Deposits and Withdrawals
7.1 Deposits
- Deposits must be made using supported cryptocurrencies or payment methods
- You are responsible for ensuring correct deposit addresses and amounts
- Minimum deposit amounts may apply to certain services
- Deposits may be subject to verification and security checks
7.2 Withdrawals
- Withdrawal requests are processed according to our standard procedures
- We reserve the right to verify withdrawal requests for security purposes
- Withdrawal processing times may vary depending on network conditions
- Daily or monthly withdrawal limits may apply to your account
7.3 Anti-Money Laundering
All deposits and withdrawals are subject to our AML policies. We may request additional documentation or reject transactions that raise compliance concerns. Funds must be withdrawn to accounts in your name unless otherwise authorized.
8. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Fraudulent Activities: Using the Platform for any fraudulent, illegal, or unauthorized purposes
- Money Laundering: Using our services to facilitate money laundering or terrorist financing
- Market Manipulation: Engaging in activities that manipulate or artificially affect cryptocurrency prices
- Account Abuse: Creating multiple accounts, using false identities, or sharing account access
- System Abuse: Attempting to hack, disrupt, or compromise our Platform's security
- Unauthorized Access: Accessing accounts, systems, or data without proper authorization
- Spam and Abuse: Sending unsolicited communications or abusing customer support services
Violation of these prohibitions may result in immediate account termination, forfeiture of funds, and legal action.
9. Intellectual Property
9.1 Ownership
All content, features, and functionality on the Platform, including but not limited to text, graphics, logos, icons, software, and data compilations, are the exclusive property of Nexus Investment FX or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal investment purposes. This license does not permit you to:
- Reproduce, distribute, or publicly display Platform content
- Modify, reverse engineer, or create derivative works
- Use automated systems to access or extract data
- Remove copyright, trademark, or proprietary notices
9.3 Trademarks
"Nexus Investment FX" and associated logos are trademarks of our company. You may not use these marks without prior written permission.
10. Limitation of Liability
10.1 Disclaimer of Warranties
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXUS INVESTMENT FX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or anticipated savings
- Loss of data or cryptocurrency assets
- Business interruption or opportunity costs
- Any other commercial damages or losses arising from your use of the Platform
10.3 Maximum Liability
Our total liability to you for all claims arising from your use of the Platform shall not exceed the amount of fees you paid to us in the 12 months preceding the claim.
10.4 Force Majeure
We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, government actions, or internet/telecommunications failures.
11. Account Termination
11.1 Termination by You
You may terminate your account at any time by contacting customer support. Upon termination:
- You must withdraw all funds from your account
- Active investments may need to be closed or matured
- You will no longer have access to Platform services
- Certain provisions of these terms will survive termination
11.2 Termination by Us
We reserve the right to suspend or terminate your account immediately, without notice, if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Provide false or misleading information
- Fail to complete required verification procedures
- Represent a security or compliance risk to our Platform
11.3 Effects of Termination
Upon termination, we will make reasonable efforts to return your funds, subject to applicable laws and our AML/CTF obligations. However, we may withhold funds if:
- Required by law enforcement or regulatory authorities
- Necessary to satisfy outstanding fees or obligations
- Under investigation for prohibited activities
12. Dispute Resolution
12.1 Informal Resolution
If you have any dispute with us, you agree to first contact our customer support team to attempt an informal resolution. Most disputes can be resolved quickly and efficiently through this process.
12.2 Arbitration Agreement
If informal resolution is unsuccessful, any dispute arising from these terms or your use of the Platform shall be resolved through binding arbitration rather than in court, except where prohibited by law.
12.3 Class Action Waiver
YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY, NOT AS A CLASS ACTION OR COLLECTIVE PROCEEDING. You waive any right to participate in class action lawsuits or class-wide arbitration.
12.4 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Nexus Investment FX is registered, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email or Platform notification
- Provide a reasonable opportunity to review the changes
- Consider your continued use as acceptance of the modified terms
Material changes will be effective 30 days after notice is provided. If you do not agree to the modified terms, you must stop using the Platform and close your account.
14. Contact Information
If you have questions, concerns, or complaints regarding these Terms of Service, please contact us:
Nexus Investment FX
Email: legal@nexusinvestmentfx.com
Support: support@nexusinvestmentfx.com
Phone: +1 (315) 510-5843
Address: Towers Crescent Plaza, Tysons, Virginia 22102